Language Line Services

Language Line Services is an American company headquartered in Monterey, Calif., which provides language interpretation and translation services worldwide for law enforcement, healthcare organizations, the courts and businesses in over 170 languages.

The company handles the majority of the over-the-phone interpretations for 911 emergency calls nationwide (about 90 percent). Language Line Services is the largest interpretation services provider in the world.[1] San Jose, Calif., policeman Jeff Munks[2] founded Language Line Services in 1982 to help fellow officers communicate with 65,000 Vietnamese refugees.[3]

The company employs approximately 5,000 interpreters and support staff globally who answer 40 million calls each year.[4]

Louis F. Provenzano, Jr., was named CEO on February 1, 2011. He previously served as president and COO. He replaced Dennis Dracup who had served as CEO since 1999. Dracup remains on the board. [1]

The company provides the following services:

References

Notes
  1. ^ "The National Board of Certification for Medical Interpreters". http://www.certifiedmedicalinterpreters.org/national-board. Retrieved November, 29, 2011. 
  2. ^ "Munks, Jeffrey". China Education Resources Inc (CHN.V). Reuters. http://uk.reuters.com/business/quotes/officerProfile?symbol=CHN.V&officerId=695311. Retrieved 1 December 2011. "Mr. Munks was a co-founder of Language Line Services, a company which allows interpreters in 140 languages to be available via the telephone to support virtually any application." 
  3. ^ Munks, Jeff. "Jeff Munks". Spoke. Spoke Software. http://www.spoke.com/info/pEtBV0N/JeffMunks. Retrieved 29 November 2011. 
  4. ^ Gonsalves, Antone (2011-10-14). "Language Line Plans a Roll-Up as Translation Demand Soars". Bloomberg. http://www.bloomberg.com/news/2011-10-14/language-line-plans-a-roll-up-as-translation-demand-soars.html. Retrieved 30 November 2011. "Language Line’s 5,000 employees and freelancers handle roughly 40 million phone calls a year in more than 170 languages, close to half of the languages spoken at the U.N." 

External links